|
|
Our responsibilities: |
|
|
|
|
1. |
Provide you with online services through the use of Home of the Herds products |
|
|
|
|
2. |
Securely back-up of your data daily to an off-site location |
|
|
|
|
3. |
Provide 95% up time of our servers |
|
|
|
|
4. |
Provide email and telephone support for Home of the Herds Products to our clients or trial-basis clients in good standing |
|
|
|
|
5. |
Keep your data distinct and never shared with anyone |
|
|
|
|
6. |
Attempt to deliver every email to the best of our abilities |
|
|
|
|
Your responsibilities: |
|
|
|
|
1. |
Send only permission-based, solicited email, i.e. no "spam" |
|
|
|
|
2. |
Upload only permission-based email addresses, i.e. those from whom you have received the consent of the
addressees to receive email correspondence from you, your company or organization |
|
|
|
|
3. |
Ensure that your email does not contain any malware (viruses, phishing, etc.) programs |
|
|
|
|
4. |
Do not promote any of the following: hate, pornography, illegal activities (financial or
otherwise), or have inappropriate content based upon our review |
|
|
|
|
5. |
Keep your account current by ensuring that your payment for service is received prior to the start of each
month of service |
|
|
|
|
Our rights: |
|
|
|
|
1. |
Review any or all out going email sent via Home of the Herds products |
|
|
|
|
2. |
Opt out email profiles who report your email transmitted via Home of the Herds products as spam |
|
|
|
|
3. |
Opt out email profiles with excessive (6+ in 6 months) soft bounces, e.g. "mail box full" |
|
|
|
|
4. |
Restrict the use of Home of the Herds products in the event of non-payment or non-compliance to these Rules of Service |
|
|
|
|
5. |
Delete client data 60 days after an account becomes non-compliant with the Rules of Service or due to non-payment |
|
|
|
|
6. |
Add your mailing address and fixed opt-out, update profile, etc. links at the bottom of every email sent via Home of the Herds products |
|
|
|
|
7. |
Be the sole judge on the permitted content of email transmitted via Home of the Herds products |
|
|
|
|
Your rights: |
|
|
|
|
1. |
Receive answers to your email or telephone inquiries within one business day |
|
|
|
|
2. |
Enjoy the use of the latest version of the Home of the Herds products application software |
|
|
|
|
|
|
|
By entering into agreement for the use of Home of the Herds products, you agree that Vito & Associates, Inc., as providers of
Home of the Herds products, will not be held responsible for, nor bear any liability for, any interruption of service which may
result from: |
|
|
|
|
- |
ISP error or service outage caused by third-party agencies |
|
|
|
|
- |
DNS attack or any other malware programs and their agents |
|
|
|
|
- |
natural disaster or man-made emergency |
|
|
|
|
If at any point in time you have questions, please call us at 888.675.4515, Monday - Friday, 9:00 am - 6:00 pm Pacific Time |
|
|
MailHerd Email / postal mail marketing
WebHerd Web design done right
GolfHerd Golf club management
ITHerd Custom database design